Software FAQs:

Answers:

How frequently are new versions released? [Back]

The Bob Designer Pro software is released as a rule once a year - precisely when depends on the development time.
Interim updates are possible, but these usually contain no new functions.

What are the system requirements? [Back]

Processor and RAM Memory

Processor of 1.4 GHz or over. At least 2 GB of RAM.

 

When using video clips, we recommend a minimum 2 GHz processor.

Operating System

The Bob Designer Pro software is available for: 

 

Free Disk Space

450 MB of hard drive space is recommended for the installation plus 5 GB of additional space on the hard drive for the project data.

 

How can I get help with the software? [Back]

If you have any questions, please contact our customer care department. Available Monday to Sunday 9am to 10pm.

Closed Christmas Day, Boxing Day and New Years Day.

 

Email us at: askbob@bobbooks.co.uk

 

Live chat from our website: www.bobbooks.co.uk

 

Or call us on: 0844 8806800 *

* (5p per minute from land lines, mobiles will vary depending on the network)

 

How can I find out which software version I am using? [Back]

When you start the software, a startup image appears in the foreground.
You can see the version number of your installed software at the bottom right of this image.

One of the "Program options" is "About...". There you will also find the version number.

Can I save projects I have started and then load them and continue working on them later? [Back]

The Save commands for a project ("Save" and "Save as") can be found in the Editor on the far left of the toolbar.

You can open previously saved projects in the header bar of the software by clicking the "File" button.

Here you can open previously started projects and work further on them. The most recent projects on which you have worked will be immediately listed, so you can open them with a single click.

If I have projects saved in an older version of the software, can I open them in a newer version? [Back]

If you have photobooks produced with older software versions, you can open them in a newer version of the software. It is not possible to open a project saved with a newer version of the software than the one you are using.

How can I undo processing steps? [Back]

In the object tool selection in the "Processing" toolbox you will find the functions "Undo last action" and "Redo last undone action".

"Undo last action" symbol

This undoes the last action and cancels the command.
(Only active if an action has been previously carried out.)

"Redo last undone action" symbol

Executes the last cancelled command again.
It undoes the last "Undo last action", so to speak.
(Only active if an "Undo last action" was previously carried out.)

What happens to my work if the software crashes? [Back]

The software has an "Auto Save" function and saves your project in the background (an initial save is required).

In the case of a crash and restart of the software, the "Automatic Restore" allows you to reload your project, including the latest (successfully completed) auto-save.